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Return Policy

At M.B. Naturals, every jar of our whipped body butter is handcrafted in small batches using organic, vegan, toxin-free ingredients. Because our products are personal care items applied directly to the skin, we are unable to accept returns or exchanges.


Why We Do Not Accept Returns

Due to sanitary and safety considerations, we cannot restock or resell any opened or shipped skincare products. This policy helps us maintain the highest standards of quality, cleanliness, and product integrity for all of our customers.

All sales are final.
 

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at: mbnaturalsag@gmail.com

Include:

  • Your order number

  • Photos of the damaged product and packaging

  • A brief description of the issue

We will review the situation promptly and work with you to make it right.

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